Roseland Designs Shipping Policy

At Roseland Designs, we aim to provide a smooth and reliable delivery experience. Please review our shipping policy below for detailed information on local and international deliveries.

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1. Delivery Timelines

Within Lahore: Orders are usually delivered within 4–6 weeks.

Outside Lahore (Other Cities): Deliveries outside Lahore typically take 4–6 weeks, depending on location and order size.

Custom Projects: Custom residential or commercial projects may take 1.5–2.5 months, depending on the scale and number of items ordered.

International Deliveries: Delivery timelines for international orders are arranged directly with clients based on the number of products, volumetric weight, and destination.

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2. International Shipping

We are pleased to offer worldwide international shipping. Please note:

• Import duties, taxes, and customs fees are the responsibility of the recipient.

• By law, we must disclose the full value of package contents and cannot alter invoice values for customs purposes.

• We recommend consulting your local customs office for further details on these fees.

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3. Shipping and Delivery Process

In-House Shipping: Roseland Designs provides in-house shipping and doorstep delivery for all orders. For orders outside Lahore, delivery includes complete setup upon request, with costs covered in the delivery charges.

Delivery Address: Clients must provide a complete and accurate delivery address. Errors may cause delays or complications.

Within Lahore: Deliveries within Lahore are to the doorstep only. If you require assistance with furniture setup, please inform us in advance. Labor can be arranged at an additional cost.

Furniture Fit: Clients are responsible for ensuring that furniture can fit through doors, staircases, or elevators. For deliveries in buildings, functional cargo lifts are necessary. If additional labor is required, the client must arrange it.

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4. Weather-Related Delays

Severe weather conditions, such as monsoon rains or fog, may cause delivery delays. Clients will be notified in advance to manage expectations.

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5. Post-Delivery Responsibility

All items are thoroughly inspected and unpacked by our team to ensure safe delivery.

Once the delivery is completed and the team has departed, Roseland Designs is not responsible for any damages.

Any issues must be reported immediately upon delivery. Claims for damages cannot be accepted after the delivery team has left the premises.

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For any questions or concerns regarding shipping, our customer support team is here to assist you.

Thank you for choosing Roseland Designs.