Returns, Refunds & Cancellation Policy

At Roseland Designs Pvt. Ltd., we want you to be completely satisfied with your purchase. However, please note that we do not offer returns, refunds, or exchanges on furniture items. For any questions or further information, our customer support team is here to assist you.

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Damages and Issues

When your order arrives, we kindly ask you to inspect it immediately. If you notice any defects, damages, or receive the wrong item, please contact us right away. We will review the issue and work to resolve it promptly.

Please note:

• We cannot accept returns or exchanges for damages reported after the delivery has been completed and inspected.

• If an exchange is approved under exceptional circumstances, the customer is responsible for the return shipping costs.

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Exceptions / Non-Returnable Items

• Products cannot be returned if they do not fit your space. Please carefully review product dimensions on our website before placing an order.

• Sale items and gift cards are strictly non-returnable and non-refundable.

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Exchanges

We do not offer exchanges for furniture items. For any concerns regarding your order, please reach out to our customer support team for assistance.

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Refunds

Refunds are not available for any products. If you have questions regarding your order, please contact our customer support team for guidance.

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Cancellation Policy

• Orders cannot be canceled once they have been shipped.

• For custom or special orders, cancellation is only possible within 24 hours of placing the order. After this period, such orders cannot be canceled.

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Your satisfaction is important to us, and we are committed to providing exceptional support. If you have any questions about our policies, please do not hesitate to contact our customer support team.

Thank you for choosing Roseland Designs Pvt. Ltd.